Month: December 2025

What’s the best way to fix DevOps ticket battles?

Posted on 14 December 2025 (14 December 2025) by Gina Minks

Does your company have ticket battles? Here’s what they look like: An alert fires. Something is broken. The operations team looks at their dashboards and sees healthy services, so they point to the application code. A ticket is filed. The development team, swamped with feature requests, pushes back, suspecting an infrastructure issue. This “ticket battle” […]

Generative AI vs Machine Learning: What’s the Difference You Need to Know

Posted on 4 December 2025 (4 December 2025) by Gina Minks

It seems that AI is all anyone in tech can talk about. But with so much hype, it can be difficult to separate fact from fiction. And when you can’t do that, marketing a product becomes difficult. A key part of understanding the current landscape is knowing the difference between common terms, such as generative […]

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